March 27, 2020
With the ongoing spread of the 2019 novel coronavirus disease (COVID-19), we are facing an unprecedented, rapidly evolving challenge. The health and safety of our employees, customers and business partners is always our primary concern and as such, we are implementing best practice guidance from governmental agencies and health authorities to ensure the health and safety of our employees, customers and business partners.
Powell provides critical electrical and utility product and service solutions which enables our customers to operate essential infrastructure safely, reliably and efficiently. Because Powell is considered an essential manufacturer, we continue to operate and maintain our manufacturing and service business in support of critical infrastructure across the energy, utility, transit, healthcare, and chemical sectors.
Throughout the world, we find ourselves in a unique situation, as most of us have never experienced a health crisis of this scale. We are meeting daily to identify and implement additional steps to protect the health and safety of our more than 2,500 employees and their families as well as to support our customers’ and business partners’ needs.
Some of the actions we are taking to protect Health & Safety, include the following:
- Evaluating the effect to our business - We are taking every opportunity to ensure our commitment to our customers is met. We have seen varying impacts across our global manufacturing and service locations. We are monitoring the situation closely without compromising the health and safety of our employees.
- Communicating with our supply base. We remain in frequent contact with our suppliers. We are constantly analyzing our supply base to ensure that we are prepared to respond to critical areas of operations, maintain adequate inventory levels and account for the unique challenges associated with COVID-19 in our business continuity plan. Freight continues to move both regionally and globally, however, transit times and capacity may vary.
- Enhanced safety and best practice sharing.
- Social distancing. As recommended by CDC guidelines, we are requiring employees to practice social distancing. This means, limiting groups to not more than ten people, or as recommended by local guidelines, and requiring all employees and visitors to maintain a distance with others, currently recommended at six feet, (or 1.8 meters) apart.
- Visitors. We are limiting customers, suppliers and guests at our facilities to those with an essential business need only, and are encouraging people to conduct meetings and discussions virtually. Visitor screening procedures are in place to prohibit visitors who are ill or have traveled to restricted locations within the prior 14 days from entering our facilities.
- Meetings/events/training. We have postponed or cancelled events and face-to-face meetings that involve large groups of people both internally and externally.
- Enhanced cleaning in our facilities. Our facility operational teams continuously work with our support service providers to ensure a healthy and safe environment. In this regard, we have increased our cleaning staff to facilitate expanded sanitization of all common areas.
- Increased employee communication and training. These practices include staying home when sick, respiratory etiquette, hygiene best practices and the avoidance of touching the face, shaking hands or hugging. Our leadership team is working with all employees to identify and deliver enhanced personal hygiene awareness.
- Implementing business continuity plans. We continually update our business continuity plan to address potential disruptions that may be brought about by emergencies or disasters such as COVID-19. While placing a particular emphasis on protecting our employees, customers and business partners, we also continue to monitor and address concerns such as labor and material constraints that may disrupt our manufacturing and service operations.
We hope everyone remains safe, and we are here to help.
The Powell Team